Simplifying the application process for low-income students

Year Up Student Portal

Going back to school is already difficult – the application process shouldn’t be. Our goal was to rethink the application process for future students at Year Up (YU). Our challenged was to completely restructure each step, wireframe and iterate, conduct user testing, and create a better user experience while revamping the YU brand.

First we interviewed key stakeholders at YU within the recruitment, student support, and HR departments. After establishing our first wireframes we conducted user tests with newly-enrolled students that had previously gone through the old application process. Through several iterations and edits we defined the best user experience, fully designed 10 key template pages which including mobile views, and created an extensive web development specs doc for the YU’s team to build the portal internally.

  • Year Up

Iconography, Information Architecture, Messaging, User Experience, Wireframing.

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San Francisco

147 Natoma Street
San Francisco, CA 94105
(415) 938-6398

Washington D.C.

641 S Street NW
Washington D.C. 20001

Atlanta

800 Battery Ave SE, Suite 100,
Atlanta, GA 30339

Boston

283 Franklin Street
Boston, MA 02110
(617) 804-0861